Privacy Policy

Last updated:

1. Introduction

Brightiligamenti ("we", "our", or "us") operates the website https://brightiligamenti.world/. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website and services.

2. Information We Collect

Contact Form Data: When you complete our contact form, we collect your name, email address, and message content. This information is used to respond to your enquiry and provide information about our services.

Automatically Collected Data: Our website uses cookies and similar tracking technologies to collect information about how you interact with our site, including browser type, IP address, pages visited, and time spent on pages.

Third-Party Services: We use Google Analytics (Google Ads Conversion Tracking) to understand site performance and user behaviour. Google Maps API is used to display our location. These services collect data according to their privacy policies.

3. How We Use Your Information

We use collected information to: respond to your enquiries; improve our website functionality; understand how visitors use our site; deliver marketing communications (with your consent); and comply with legal obligations.

4. Legal Basis for Processing (GDPR/Privacy Act 2020)

In New Zealand and under applicable privacy laws, we process your information based on: legitimate interests (improving our services); your consent (for marketing communications); contractual necessity (responding to service requests); and legal compliance.

5. Sharing Your Information

We do not sell your personal information. We only share information with third-party service providers (Google, website hosting providers) who assist us in operating our website and providing services, under confidentiality agreements.

6. Data Retention

Contact form data is retained for 12 months unless you request deletion. Analytical data is retained for 26 months. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under the Privacy Act 2020, you have the right to: access your personal information; request correction of inaccurate information; request deletion (right to be forgotten); withdraw consent for marketing; and lodge a complaint with the Privacy Commissioner.

8. Security

We implement standard security measures to protect your information from unauthorised access. However, no online transmission is entirely secure. We encourage you to protect your own passwords and information.

9. Cookies and Tracking

Our website uses cookies for essential functionality, analytics, and marketing purposes. You can manage cookie preferences through our Cookie Settings panel. Strictly necessary cookies cannot be disabled.

10. Third-Party Services

Google Analytics: Collects anonymised data about site usage to help us understand visitor behaviour.

Google Ads Conversion Tracking: Tracks conversions and user interactions for advertising purposes.

Google Maps: Displays our business location and hours.

These services operate under their own privacy policies and may retain data outside New Zealand.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. The date of last update is shown above. Continued use of our website constitutes acceptance of changes.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at: info@brightiligamenti.world or write to Level 2, 147 Ponsonby Road, Auckland 1011, New Zealand.

You may also lodge a complaint with the Privacy Commissioner of New Zealand at www.privacy.org.nz.